TRANS GLOBAL

When something breaks, we’ll be there to fix it. Our certified, trained technicians service what we sell and more! In your home and in our shops, we will make it right.

This team can get you the part you need for the item you have. Whether purchased from The Brick or elsewhere, we can source the piece you need to make it right. From replacement filters to new chair legs, our parts support team is ready to help.

From developing a product, sourcing it from global manufacturers and getting it to our customers’ homes – and every step in between! Our purchasing team is there to support ethical sourcing, safe shipping, the best product quality and prompt delivery across Canada to make sure we have what you need, when and where you need it.

The call centre customer support team members keep everything moving smoothly. If you need to schedule a technician visit or ask a question about a service appointment, our professional agents are there to make sure it happens in a timely manner.

These team members know the importance of money matters and flow. Keeping accounts in line and making sure our financial relationships are maintained between all stakeholders, our claims team truly values accuracy and customer service.

When you need an item installed or furniture assembled, our professional installers are there for our customers. From TVs to dishwashers and from desks to dining rooms, Installers make it ready to use!

These team members help you when you need it the most! Dedicated to taking the worry out of some of life’s most stressful moments, they process your claim with ease.